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Chamber Staffer Honored as Administrative Professional of the Year

A long-time Executive Assistant at the Traverse City Area Chamber of Commerce has been honored as the 2016 Administrative Assistant of the Year by the Northern Michigan Administrative Professionals of IAAP.

Caryn Cleland, who joined the Traverse City Area Chamber of Commerce staff in 2008 and now serves as the Executive Assistant to TraverseCONNECT CEO Doug Luciani, was honored by the IAAP (International Association of Administrative Professionals) Local Area Network (LAN) at its ninth annual Administrative Professionals Luncheon. The event was held today at Northwestern Michigan College’s Hagerty Center.

“Caryn is the consummate administrative professional – really an extension of the CEO position,” Luciani said. “Not only is her work invaluable to me, but she also manages all our committees and multiple boards of directors, and is completed trusted by our volunteer leadership at TraverseCONNECT, the Traverse City Area Chamber of Commerce and Venture North Funding & Development.”

Before joining the Chamber staff, Cleland served for several years on the administrative support team at Munson Healthcare. She is a native of Roscommon and attended Northern Michigan University. She and her husband, Jon, have three children and four grandchildren. She also enjoys Northern Michigan as an avid outdoor enthusiast that includes skiing, boating, bicycling, hiking and other recreational activities.

Chamber Executive Director Laura Oblinger said Cleland carries out her responsibilities “with professionalism and class” and serves as a leader for the rest of the staff.

“She has been a mentor to the other administrative staff, bringing inspiration to them as they work through their administrative roles and supporting them through their challenges,” Oblinger said. “Caryn’s responsibilities are intense as she manages three boards, three executive committees, and many committees and task forces that go along with these respective boards.”

For more than 70 years, the International Association of Administrative Professionals (IAAP) has been helping office professionals and their employers reach career goals through education, community building, and leadership development. The Northern Michigan LAN has celebrated Administrative Professionals Week with a luncheon for the last nine years. The Administrative Professional of the Year (APY) award strives to recognize an admin who excels at the profession.

“What set Caryn apart from the other nominees was the demonstrated ability to connect, learn, lead and excel both in and out of the office and her boss’ reliance on her as a sounding board, valuing her opinion and respecting her ultimate professionalism,” said the APY judging committee.

  • Liz McKellar

    Congratulations Caryn! The honor was well placed on her. Even a small time with her will make a huge impact. Could not be more happy for her and proud to call her friend. Well done!